Billing

Blue Cross Blue Shield of Kansas creates and publishes the Machine-Readable Files on behalf of the University of Kansas School of Medicine-Wichita Medical Practice Association. To access the Machine-Readable Files, please follow this link: www.bcbsks.com/MRF.

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Billing FAQs

Our billing team is available to help with insurance questions, statements, and payment options. Please contact our billing office during business hours for assistance.

Billing Office Hours: Monday – Friday 7:00 am to 4:30 pm

Phone: 316-293-3429
We accept a wide range of insurance plans. Coverage varies by provider and plan type, so we encourage patients to contact their insurance company directly to confirm benefits and network status.
Some insurance plans require a referral from your primary care provider before seeing a specialist. Please check with your insurance company to determine whether a referral is needed.
You may receive a bill if your insurance does not cover the full cost of your visit, if you have a deductible, coinsurance, or if certain services are not included in your plan.
We accept major credit cards, debit cards, HSA/FSA cards, checks, cash, and CareCredit. Payments can be made by phone, in the clinic, by mail, through the patient portal, or via our website. Payment plans are available.
You may receive separate bills for services such as lab work, imaging, inpatient care, or pathology. These services may be processed by outside providers who bill independently.

We offer self-pay rates for uninsured patients. Please contact our office for pricing and payment information.

Good Faith Estimate (GFE) – Patient FAQ

A Good Faith Estimate is a written explanation of the expected cost of medical services for patients who are uninsured or who choose not to use insurance. It helps you understand your potential out-of-pocket costs before receiving care.

You are eligible if you:

  • Do not have insurance
  • Have insurance but choose not to use it
  • Request an estimate before scheduling care
No. If you are uninsured or self-pay, we will provide a GFE when you schedule, or you may request one at any time.

You will receive your estimate:

  • Within 1 business day if your appointment is schedule 3-9 days in advance
  • Within 3 business days if your appointment is scheduled 10+ days in advance
  • Within 3 business days if you request an estimate without scheduling

Your estimate will include:

  • Your name and appointment details
  • A list of expected services and charges
  • Provider and clinic information
  • Any additional services that may reasonably be expected
  • Required disclaimers explaining your rights
Not always. Actual charges may vary based on your diagnosis, treatment needs, or changes in your care plan. However, the GFE helps you understand expected costs ahead of time.
If your final bill is $400 or more above the estimate, you have the right to dispute the charge through the Patient-Provider Dispute Resolution process.